RedZone Senior Wildfire Liaison Doug Lannon attended The Thomas Fire Retrospective Report discussion was held at 5:30 pm on Wednesday, October 17th, 2018 at the Montecito Fire Protection […]
Here we are dealing with yet another crazy autumn week of wildfire in California. As we noted earlier this fall, annually, Santa Ana Wind events cause new fire […]
With Lake County now holding the title of the largest fire in California’s recorded history, the Ranch Fire of the Mendocino Complex, it leaves one to wonder what […]
Mendocino Complex Fire Summary The Ranch fire, which is being managed as a part of the Mendocino Complex, Started on July 27th on the north bound side of […]
Last Year’s Disaster During the massively destructive 2017 wildfire season in California, certain phrases kept being repeated. “Unprecedented”, “Uncharted territory”, “Historic”, “War zone”, “New normal”, and other descriptive […]
The Ferguson Fire began last Friday evening (13/July) in the Savage Trading Post area of Mariposa County, CA. It quickly grew past 4,000 acres by Sunday morning. Evacuations […]
Last week, a few of RedZone’s leaders attended the (Wildland Urban Interface) WUI Conference in Reno, NV. To kick it off, Pat Durland lead a featured course Sunday […]
Fire Season in 2017 was yet another headline-filling wildfires across the US and North America. Data reported by the National Interagency Fire Center (NIFC) for the 2017 calendar […]
Introduction In the Wildland Firefighting community Smokejumpers are widely regarded as one of the most prestigious positions in the fire service. Smokejumpers are transported to fires in fixed […]
UPDATE 01/03/18 @ 4:49 p.m. – The fire is now 92% contained at 281,893 acres. Thomas Fire Summary The Thomas Fire began in Ventura County just north of […]
Last Updated: January 28, 2026
Welcome to RedZone.co (the “Site”), owned and operated by RedZone Software LLC (“RedZone,” “we,” “us,” or “our”). By accessing or using our Site, including our secure client portals, APIs, and wildfire intelligence services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”).
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Email: techsupport@redzone.co
Last Updated: November 2025
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This Policy may be updated periodically to reflect operational or technological changes. The latest version will always be available on our website.
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RedZone is a cloud-based natural disaster monitoring and hazard assessment platform designed to simplify the process of creating customized data collection apps for conducting field surveys. As a cloud solution, the RedZone platform runs on the Amazon Web Services (AWS) infrastructure, including Elastic Compute Cloud (EC2), Simple Storage Service (S3), and Virtual Private Cloud (VPC). By harnessing the AWS infrastructure, RedZone offers higher-availability, redundant high-capacity storage, and added reliability over self-hosted software solutions.
All network communications within the RedZone platform are secured with 256-bit SSL (TLS 1.2) connections to keep your data safe through every step of the process.
Our application development process is designed to allow us to address security vulnerabilities, based on severity, as part of our standard release cycle.
Within AWS, RedZone’s instances are segmented into separate networks to provide additional controls over data flows within the system. All instances, including those not accessible to the public, are hardened and managed with automated configuration management.
We implement a least privilege approach to ensure that only administrative staff have access to the RedZone database in accordance with the RedZone Terms of Service. Access to the RedZone AWS infrastructure is managed by our corporate single-sign-on (SSO) solution, which requires multiple factors to grant access.
All RedZone staff undergo a background check and sign a confidentiality and non-disclosure agreement. Aside from our use of AWS, we do not outsource any aspect of RedZone development, operation, or administration.
For disaster recovery, a cold standby is maintained in a separate availability zone and kept in sync via streaming replication. We run nightly full backups of the RedZone database, which are retained for 30 days.
The RedZone infrastructure is deployed on Amazon Web Services (AWS), and benefits from the security practices of AWS. Refer to the AWS Cloud Security documentation for additional information.
All company-owned machines are managed via mobile device management (MDM).
All user accounts in RedZone require strong passwords for authentication to the system. In addition to the built-in RedZone authentication system, enterprise users may be able to link to their own identity providers using SAML 2.0.
We use modern tools to monitor the RedZone infrastructure for suspicious activity. Alerts are automatically routed in our corporate communications for review and remediation. RedZone provides several layers of logging, which can be analyzed via automated or manual means.
We perform annual penetration tests, using industry-standard practices. Findings are reviewed with RedZone technical staff and added to the RedZone roadmap for adjudication, based on severity. Active customers are also welcome to perform their own tests against the public-facing components of RedZone.
For questions or to report a security incident, contact techsupport@redzone.co.
