Type: Full-Time, Part-Time, Flexible Hours
Salary: $25.00 – $35.00 per hour (based on experience)

Job Overview
RedZone is seeking a highly organized and detail-oriented Scheduler to join our fast-paced team. In this role, you will be responsible for coordinating wildfire mitigation and inspection appointments with homeowners, broker, and insurance companies. You’ll play a critical role in ensuring timely and efficient scheduling, while providing excellent administrative support and clear communication to both clients and internal field teams. The ideal candidate has experience with scheduling tools, understands property inspections, and thrives in a dynamic, mission-driven environment.

Responsibilities

• Schedule and confirm wildfire mitigation and inspection appointments with homeowners and broker agents across multiple regions.
• Manage multiple field team calendars, optimizing routes and availability for maximum efficiency.
• Maintain accurate records of scheduled appointments, property details, and client communications.
• Utilize scheduling or CRM software to manage appointments and update client and property data.
• Communicate clearly and professionally with homeowners and agents regarding appointment logistics, reminders, and rescheduling needs.
• Assist with intake of property information and ensure all documentation is organized and complete prior to inspections.
• Collaborate with inspectors, mitigation specialists, and customer support teams to maintain smooth workflows and high client satisfaction.
• Respond to scheduling conflicts or last-minute changes with professionalism and prompt problem-solving.

Skills

• Proven experience in scheduling, customer service, or administrative roles, experience in inspection, real estate, or environmental services is a plus.
• Familiarity with scheduling or CRM platforms (e.g., Salesforce, HubSpot, Google Calendar, etc.).
• Excellent verbal and written communication skills with a client-focused mindset.
• Strong organizational skills and attention to detail in managing multiple schedules and client records.
• Ability to multitask effectively in a high-volume environment with changing priorities.
• Professional, calm, and solutions-oriented approach when interacting with clients and field staff.

Join RedZone as a Scheduler and play a key role in helping homeowners and brokers protect properties from wildfire risks. Your coordination skills will directly support safer communities.

What We Offer:   

Flexible working hours tailored to a remote-first environment.  

Opportunities for professional growth in a cutting-edge technology company.  

A collaborative and innovative team culture.  

How to Apply:  

Please submit your resume and a description of your relevant experience to resumes@redzone.co. Include any examples of written communication or projects showcasing your administrative capabilities.  

We look forward to welcoming a skilled and dedicated professional to our team! 

Job Title: Wildfire Mitigation Specialist
Location: Los Angeles, CA

Type: Full-Time, Flexible Hours, On-Call Availability
Salary: $75,000 – $95,000 annually, plus additional compensation opportunities including on-call duty stipends, incident overtime, and special assignment bonuses.

About Us:
RedZone is a leader in wildfire monitoring and emergency response, utilizing advanced technology to safeguard lives, property, and the environment. As a mission-driven team, we focus on innovation, continuous improvement, and effective disaster response. Our employees are passionate about using their skills to make a meaningful impact.

Role Overview:

For more than 2 decades, RedZone has been transforming the way that the insurance industry understands wildfire. Our company helps some of the world’s leading insurance and reinsurance companies build strategies, model portfolio impact, assess risk, and protect their assets from active wildfires. 

RedZone is seeking a dynamic, tech-savvy, and adaptable professional to join our team as a Wildfire Mitigation Specialist. This role combines elements of field operations and emergency response, fire knowledge, physical labor, risk mitigation, and safety through interagency coordination and detailed reporting.

Applicants will need to demonstrate a strong commitment to RedZone’s Core Values:

• Integrity First
• Calm Under Fire
• Absolutely Reliable
• Be of Service
• Always Innovating

Requirements 

All WMS must meet established minimum requirements:

• Have three (3) years of firefighting experience with a municipal, county or federal fire agency
• Prior successful completion of NWCG annual fire safety training with physical fitness Pack Test
• Possession of state and federal certification (or willingness to complete) 
  • ICS 100 (Introduction to Incident Command System)
  • ICS 200 (Basic Incident Command System)
  • S-110 (Basic Wildland Fire Suppression Orientation)
  • S-130 (Firefighter Training)
  • S-190 (Wildland Fire Behavior)
  • S-212 (Wildland Fire Chainsaws)
  • S-215 (Fire Operations in the Wildland Urban Interface)
• Possess a valid driver’s license with a clean record
• Strong written and verbal communication skills
• Professional appearance and ability to clearly communicate clearly with homeowners and RedZone’s customers 

Desirable Skills

• Working knowledge of:
  • Driver safety of a type 6 fire engine or equivalent
  • Up-to-date knowledge of home inspection techniques 
  • prevention and
• Certified Wildfire Mitigation Specialist Certification (NFPA)

Ability To:

• Safely and effectively perform all wildfire prevention, mitigation, response, outreach, and reporting duties in accordance with established protocols
• Respond to in-state and out-of-state emergency incidents, including initial attack operations and multi-day deployments; work 10-hour shifts with flexibility for extended hours in all weather conditions
• Operate and maintain firefighting tools and equipment, including Pulaskis, chainsaws, radios, GPS units, and mobile reporting apps
• Perform physically demanding tasks under extreme conditions (heat, cold, smoke) and lift up to 50 pounds as needed
• Receive ongoing training from Senior Wildfire Mitigation Specialists and follow directives from Field Supervisors and Incident Liaisons
• Accurately complete property assessments and incident reports using a mobile app, providing detailed documentation
• Communicate clearly and professionally in both verbal and written forms; follow instructions and contribute to a team environment
• Maintain regular, reliable attendance and willingness to travel up to two weeks at a time throughout the year

Key Skills:

• Technologically adept, with experience in software, GIS systems, and mobile apps.
• Strong communicator, able to craft clear and concise reports, presentations, and updates for internal teams and clients.
• Problem solver, able to quickly adapt to new challenges and rapidly shifting priorities in emergency situations.
• Team player with a collaborative mindset, able to work cross-functionally with field teams, clients, and external stakeholders.
• Flexible and resilient, with a willingness to work long hours during event response and adjust to unpredictable schedules.

Compensation & Benefits:

• This is a full-time salaried position
• Competitive salary, commensurate with experience.
• Benefits package includes health insurance, dental, vision, 401(k), paid vacation, and holidays.
• Overtime pay structure during disaster response.
• Opportunity for professional development, including training and conference attendance.

Special Requirements:

• Must pass a background check, drug screen, and maintain a clean driving record.
• Flexibility for on-call shifts, with the possibility of working beyond standard hours during peak wildfire season and other natural disasters.

Why RedZone?
At RedZone, you’ll play a pivotal role in safeguarding communities and environments through cutting-edge technology and rapid response capabilities. Whether you’re navigating data, coordinating emergency operations, or developing innovative solutions, your work will directly contribute to disaster preparedness and recovery efforts. We offer a supportive and dynamic work environment where creativity, continuous learning, and adaptability are highly valued.

How to Apply:
Please submit your resume and cover letter to resumes@redzone.co to be considered for this exciting role. We encourage candidates who are ready to take on a multifaceted, high-impact role with the grit and passion to handle both the technical and operational aspects of disaster response.