Please look at the AIG Agent Alert Dashboard FAQ to answer any questions you may have regarding the application.
RZAlert Dashboard Overview
RZAlert Dashboard is an application designed to keep you informed and give you tools to provide accurate information to your clients when natural disasters threaten. Upon first logging in, you will be presented with a map and corresponding list of the active fires currently posing a threat to your assets.
What are Current Alerts?
If there’s a fire with nearby policies within the given exposure distance, you’ll see it in the Current Alerts list. Click the down arrow to see metrics related to that incident. Click the fire name to see a zoomed-in detail view of the fire and your assets in the area.
What determines the order of fires displayed in the Current Alerts list?
Some fires may be large and rampant, but have little impact on your assets. Similarly, some fires may be small and seemingly insignificant, but pose an extraordinary and immediate threat to your assets. RedZone has developed a propriety algorithm which takes into account how severe the fire itself is, and combines that with how great of an impact that fire could have on your business. The output is the Overall Client Alert score, which we then use to rank the fires on the page from greatest to least.
The color coding to the left of each fire name denotes the Overall Alert Score of that fire. Red corresponds to the highest alert level, green to the lowest, etc. The numbers in the colored squares at the top of the list indicate the count of fires in each color-coding distinction.
What is Dynamic Exposure Distance?
RedZone has developed a sliding scale to refine the buffer distance we use to determine which assets are exposed to potential damage from a given fire. Rather than simply using the same buffer distance for every fire, our scale limits the buffer distance for small fires, and increases as fires reach a certain size.
|Fire Size||Exposure Distance|
|0.01 – 1 acre||0.5 miles|
|1 – 10 acres||1 mile|
|10 – 25 acres||1.5 miles|
|25 – 50 acres||2 miles|
|50 – 100 acres||2.5 miles|
|100 – 1,000 acres||3 miles|
|1,000 – 5,000 acres||5 miles|
|>=5,000 acres||10 miles|
What do the fire and asset metrics mean?
Click the down arrow next to a fire name to see the at-a-glance details. You’ll see graphical representations of fire data including acreage burned, containment percentage, number of days active, and fire weather. Specific to your assets, you’ll also see the total insured value of your exposed assets, distance from the fire to the closest asset, whether the fire is in a response zone (if applicable), count of assets exposed, and the range of values exposed.
What does Other Active Fires show?
The Other Active Fires list displays all of the current active fires in the US. The list is ordered by fire acreage by default, with the largest fires at the top. The gray color coding indicates fires that don’t currently pose a threat to your assets. Magenta indicates a prescribed fire.
What does Search Fires do?
The Search Fires section allows you to search to find a specific fire—even historic fires—by name, location, size, or dates active. Click “advanced search” to enter specific search parameters.
How do I switch between wildfire, hurricane and earthquake modes?
The button in the top left corner of the screen will allow you to toggle between the various available perils. Note: Earthquake mode is currently in development.
What is shown in the Summary Feed?
The information in the Summary Feed will vary from event to event, and will contain updates such as analyst commentary, fire cause, evacuation notices and more.
What do the polygons on the detail page mean?
The light gray polygon is called the Exposure Buffer. This buffer will change based on the fire size, and denotes the area potentially exposed to this fire. The yellow oval shape is the Threat Polygon. Assets in this area are deemed to have a greater threat to damage from the fire based on current potential fire direction based on wind and other factors. The actual fire perimeter is the inner orange polygon.
What does the asterisk next to a fire name mean?
RedZone’s system will programmatically assign a name to every reported wildfire based on a nearby geographic location. This is an unofficial fire name, but allows easy differentiation between the various current fires. Once a fire is given an official name by local authorities, it will be displayed without the asterisk.
How long after receiving an RZAlert email can I expect to see that fire on the RZAlert Dashboard?
RZAlert emails are sent immediately upon receipt of a wildfire report that meets your alert criteria. That data is also disseminated to the RZAlert Dashboard which refreshes every 15 minutes. So a fire you see in your email will populate on the RZAlert Dashboard within that 15 minute span.
Why do some alerts have a fire severity rating in the Summary Feed and others don’t?
The fire severity displayed in the Summary Feed is a distinction added by our team of expert wildfire analysts. This will appear in the Summary Feed for every fire they investigate, but because not all fires pose an imminent threat to your policies, not every fire is investigated.
Note: This fire severity distinction only refers to the fire itself, and is separate from the overall Client Alert score that determines color coding of each wildfire in the RZAlert Dashboard.